Store Policy

PRIVACY & PERSONAL DATA

House of Metal Shine promise to never misuse the personal data you enter within this website. We respect your privacy, and promise to only ever use the the data you have entered to fulfill transactions and/ or activities carried out on this website. We will never share or sell your details to third parties.  We may email you from time to time with information regarding products and services we are offering, you may at any stage unsubscribe if you do not wish to receive them.

AFTERPAY

Afterpay is available on this site as a convenient alternative method of payment. If a purchase is made using Afterpay, customers will be bound by Afterpay’s standard terms of service. Please see here for more information on terms. https://www.afterpay.com/en-AU/terms-of-service

SHIPPING

We ship to anywhere in Australia. Order totals $100 and over are eligible for free shipping. Orders that are less than $100 will attract a $15 flat rate shipping fee. We generally ship using Startrack Express but other carriers may be used from time to time.

LOCAL PICKUP

If this option is selected at Cart, we will contact you with details of the address once checkout is completed,  and we”ll work with you to find a mutually beneficial time for you to collect your order. Local Pick-Up is available for Perth customers only. The pick-up location is a warehouse close to Perth International Airport 6105.

RETURNS

Please choose carefully as we do not offer returns if you simply change your mind or made a wrong selection. If your goods are faulty or damaged from shipping, please contact us to arrange a refund/exchange. Please provide pictures of the product condition and provide a tax invoice for proof of purchase.